Returns & Exchanges

Thank you for your purchase from Life Brand.  We strive to manufacture apparel and products with the utmost in quality and fitment. With that in mind there are always instances where items may not fit or feel as you want.

Return Policy for Standard Items

Fully Refundable within 30 Days of Receipt, One Free Size Exchange with Free Shipping
-Embroidered Hats
-Apparel with White Logos
-Apparel with Black Logos
-Apparel with Pink Logos
-Apparel with No Logo Style Change (Same Color Pictured when Ordered on Website)

Return Policy for All Other Items, Special Logos, Custom Apparel

No Refunds, Size Exchanges for $4.95 Restocking Fee Plus Reshipping
-Apparel with Any Solid Colored Logos Not Mentioned Above
-Apparel with Specialty Metallic Material Logos
-Apparel with Specialty Sparkling Glitter Material Logos
-Apparel with Specialty Printed Image Logos
-Apparel with Custom Entered Words and/or Shapes Created

Your customer satisfaction is of highest priority. If your product isn’t up to your expectations, please review our Return Policy below and fill out the form below to start an exchange and/or refund.

If you did order any custom item that requires a Restocking Fee, please submit payment for the fee below, and also note that you must cover the re-shipping back to you that this item below will also include when adding this Restocking Fee item into your cart:
https://lifebrand.shop/item/size-exchange-restocking-fee-for-custom-items/

Step 1: Start Your Return

First Name

Last Name

Your Email

Order Number

Step 2: Reason for Return

Too Small
Too Large
General Fit Isn't Right
Quality of Item
Incorrect Item
No Longer Want
Defective Item
Other

If Other, Please Explain:

Step 3: Refund or Exchange?

Refund Item
Exchange

If Exchanging, Please Indicate Item You’re Exchanging For:

Step 4: Additional Notes

Any suggestions for us that could improve your experience next time?

Step 5: Submit Your Return

Please Ship Return items back by UPS, Fed Ex or USPS, to the following address:

Life Brand, LLC
Returns Department (Order #[INSERT YOUR ORDER NUMBER] )
6983 Oxford St
St. Louis Park, MN 55426